UI, UX, Laravel, Laravel Livewire, Gemini AI integration, REST APIs, AI chatbot
The core of the website is the compensation form, which is integrated with a CRM that organizes the information, sorts the LEADs and sends them on through the API to Zoho CRM. The form is designed to save partial and final leads and is the main marketing and sales tool.
Airclaim.com has been a leading company in handling flight delay, cancellation, and overbooking claims since 2018. Founded in 2017, AirClaim grew and became listed on the Bucharest Stock Exchange, with positive growth. As an online-dependent business, Touch Media rebuilt the old site and migrated it from WordPress to Laravel and Laravel Livewire.
The core of the website is the compensation form, integrated with a CRM that organizes information, sorts leads, and forwards them via API to Zoho CRM. The form is designed to save both partial and final leads and is the main marketing and sales tool.
In this project, we aimed to raise the visual standard of the AirClaim brand through a futuristic identity refresh and a presentation page with a distinctive aesthetic that reflects the company's innovative spirit. At the same time, we extended functionality with a user account area for clear and complete tracking and an AI model that helps users and reduces call center workload.
